Your privacy is important to us
This privacy policy sets out how Loved & Cherished Memory Bears uses and protects any information that you give when you use this website. Loved & Cherished Memory Bears is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What type of information do we collect? – We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page, We also collect personally identifiable information including name, email, communications, comments, feedback, blog, product reviews, recommendations, and personal profile.
How do we collect information? – When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. We will only contact you in relation to an order or inquiry, or where you have given positive affirmation to being contacted for marketing purposes and from which you may unsubscribe at any time.
Why do we collect such personal information? – We collect such Non-personal and Personal Information for the following purposes: 1. To provide and operate the Services; 2. To provide our Users with ongoing customer assistance 3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; 4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 5. To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors’ personal information? – Loved and Cherished Memory Bears is hosted on Fasthosts servers. Fasthosts provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Fasthosts data storage, databases and the general Fasthosts applications. They store your data on secure servers behind .a firewall and are fully committed to GDPR compliance Fasthosts signup and login services are completed through a secure server (HTTPS/SSL). Click here to learn more. https://www.fasthosts.co.uk/terms/policies/privacy-notice
Financial transactions relating to our website and services are handled by our payment services providers, PayPal. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds
You can find information about the payment services providers’ privacy policies and practices at https://www.paypal.com/myaccount/privacy/privacyhub
https://www.sumup.com/en-gb/privacy/
How do we communicate with our site visitors? – We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to send updates about our website or as otherwise necessary to contact you. For these purposes we may contact you via email, telephone, text messages, and postal mail. We may email you from time to time for marketing purposes and for important account information. You also will be emailed when you place an order. You can opt-out of marketing communications at any time by clicking the link at the bottom of any email.
What are cookies? – Cookies are small files of data that are placed on your device when you visit our Website in order to perform a variety of functions in relation to your use of the Website.
How do we use cookies and other tracking tools? – Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
- Demographics and Interests Reporting Google Analytics privacy policy – https://policies.google.com/technologies/cookies
- You can also opt-out of Google Analytics here – https://tools.google.com/dlpage/gaoptout
- Facebook – https://www.facebook.com/privacy/explanation
- Royal mail – royalmail.com/privacy-notice
- Pinterest –https://policy.pinterest.com/en/privacy-policy
- Instagram – https://www.dhs.gov/privacy-policy
When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose. If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.
We may also store information about you using cookies (files which are sent by us to your computer or the type of device you are using) which we can access when you visit our site in future.
We use cookies in the following ways:
1. to track how you use our website
2. to keep you signed in our site
3. Help remember and process the items in the shopping cart so that when you return your cart stays full. No personal data is stored in our cookies.
4. Understand and save user’s preferences for future visits.
5. Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at https://www.AboutCookies.org
Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
How can our site visitors withdraw their consent? Withdrawing consent and right to be forgotten – If you don’t want us to process your data anymore, please contact us at: info@lovedandcherished.uk
Security of personal data – You acknowledge that the transmission of uncrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password except when you log in to our website.
Privacy policy updates – We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. You should check this page from time to time to ensure that you are happy. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Access to your personal information
- 1. At any time you may review or update personally identifiable information that we hold about you, by signing in to your account on our website. Please let us know if the personal information that we hold about you needs to be corrected or updated.
- 2. To obtain a copy of any information that is not provided on our website you may send us a request at: info@lovedandcherished.uk
